Software Architect

We are seeking an experienced Software Architect to help us take our product and integrations to the next level. The Software Architect will collaborate with motivated, energetic, and entrepreneurial individuals working together to achieve Science 37’s mission of changing the world of clinical research through patient-centered design.

The Software Architect will have a hands-on role with the architecture and development of our Science 37 platform and the technology that enables Science 37’s groundbreaking clinical research model. While collaborating with Product, Data, Clinical Operations, and other relevant stakeholders to define study-specific Platform requirements.

Duties & Responsibilities

We are seeking an experienced Software Architect to help us take our product and integrations to the next level.

Duties include but are not limited to:

Lead complex technical designs, prototypes/proof of concepts, help development teams choose tools, frameworks, and platforms
Partner with Engineering, DevOps, Test, and QA teams to craft highly scalable, flexible, and fault-tolerant solutions that address business problems and accelerate the adoption of Science 37 platform and services
Design and Build the best of class resilient solutions using universally accepted architecture practices and design patterns
Be the go-to person for understanding technical design requirements and help design solutions that meet or exceed the company's architecture standards
Closely work with product management to influence the product roadmap for building new features and functionality based on market trends and help the platform stay competitive in the market
Establish strong cross-functional and cross-organizational relationships and collaboration with engineering leadership and cross-functional teams
Establish best practices, coding standards, and design patterns. Enforce development patterns and best practices through mentorship, code, and design reviews

Qualifications

Bachelor’s Degree in Computer Science or related degree, or equivalent experience
8+ years of professional experience in software development and architecture
3+ year’s experience with MuleSoft Platform and various components of Anypoint Platform like Anypoint API Platform, Exchange and Messaging Queues
Experience developing RAML based APIs using the Anypoint API Platform
Strong architectural & system design skills in NodeJS and Java
Experience designing and building distributed Cloud architecture
Experience designing and developing RESTful APIs
Experience in UI frameworks like Angular and React
Track record of problem-solving and using pilot programs, prototypes and growth hacking approaches
Thrive in fast-paced, agile environments, and able to learn new areas quickly
AWS cloud experience a must (EC2, S3, Lambda, EMR, RDS, CloudWatch)
Experience with OOP, MVC, Version Control (e.g., Git), data structures (JSON, XML, SQL)
Preferred Experience with the following:

Excellent reporting skills (succinct, compact, solution-oriented)
Understanding of conduct of clinical trials
Experience in Clinical Trials and/or life science industry
Understanding of regulatory framework for software delivery
Experience with operational efficiency improvement initiatives
Experience working with Mulesoft, Okta, New Relic, Splunk
Experience with CSV (Computer Systems Validation)
Experience with JIRA, Confluence, SpiraTest is a plus
10+ years of professional experience in application security
Deep experience in detection, monitoring, alerting or threat intelligence
Demonstrated track record of driving improvements to a company’s security profile
Experience working in an iterative software development environment
PLUS: Knowledge of consumer privacy industry compliance requirements; GDPR, CCPA
PLUS: Healthcare/Life Science industry experience
PLUS: Regulated environment experience; GxP, 21 CFR Part 1
Skills/Competencies

Ability to create order out of chaos
Strong problem solving and critical thinking


Senior Java Developer


The Senior Developer is a senior leader on the development team and is responsible for implementing the technical architecture, analysis of current issues and developing proposed solutions by utilizing best practices and modern technologies that enable our continued business needs and growth. This role requires close partnerships and collaboration with senior developers, business stakeholders and technology management.

Responsibilities

  • Must be a hands-on technical development resource and mentor for other developers on the team
  • Able to create and drive implementations of designs for large complex technology systems
  • Analyze technology environment, focusing on current issues and proposing solutions
  • Create prototype solutions, participate in technology selection process
  • Support project management in planning and resource utilization
  • Lead teams in new feature development as well as maintenance
  • Knowledgeable about current distributed technologies with applied experience
  • Ensures high quality and testable solutions are implemented

 Qualifications
Knowledge and Experience

  • 5+ years of highly technical and analytical development experience
  • Strong knowledge and applied experience with varied computer languages and operating systems, particularly Java, C# or C/C++, Linux and Windows
  • HTML5, React.js/Redux (Angular.js may be an acceptable alternative, if no React), Typescript, JavaScript, Node.js, WebSocket
  • Strong experience with Spring Framework, Spring Boot and other Spring technologies
  • Experience with relational and distributed data stores (e.g. Oracle 12c, Cassandra, etc.)
  • Applied experience with Kafka streaming, JMS and other messaging technologies
  • Familiar with Docker, Kubernetes and other container technologies
  • Bachelor’s degree in Computer Science, and/or Information Systems


Technical Support

 

Technical Support

THE OPPORTUNITY: Customer Support Analyst

Do you love solving problems? Are you passionate about cloud technology? Do you think you can beat our CEO in ping pong?

If so, join our team of smart, savvy technical support analysts as we revolutionize how companies sell and market their products. Three years ago, RingDNA rocked Silicon Valley by winning the Dreamforce hackathon. Now we’re delivering groundbreaking sales acceleration technology to some of the world’s best companies. Ensuring customer success is our primary mission.

Including amazing health benefits and competitive salary, the Customer Support Analyst position is perfect for early career rock stars seeking a career in cloud technology, product management or software development.

What you will do:

  • Work with our customers and product managers to sleuth solutions to incoming issues
  • Partner in customer success with expert product training and customer onboarding sessions
  • Work within a team environment to generate creative solutions
  • Identify common issues, escalating them to product managers
  • Expertly communicate and document solutions

What you will need:

  • 1-3 years experience in customer training, onboarding or support working for a cloud-based product company
  • Superb critical thinking skills
  • Outstanding verbal and written communications skills
  • A desire to learn more about how companies are using technology to improve their sales and marketing efforts
  • Enthusiasm for helping customers solve problems in real-time
  • Ability to work with minimal supervision
  • Flexibility to work with customers across a variety of global countries and time zones
  • Experience using Salesforce (preferred, but not required)
  • Experience using Zendesk (preferred, but not required)
  • Experience in technical support at a cloud technology company (preferred, but not required)
  • Serious Ping Pong chops (preferred, but not required)

 

 


Director of Sales

Position Summary

The Director of Sales is responsible for managing and building a high-performance sales, marketing and lead generation team. This position will drive and ensure applicable metrics associated with all sales and marketing efforts are followed and successfully accomplished. Using the vision of the CEO as a guide, this position will assess a variety of market opportunities and will lead those efforts. The Director of Sales will direct activity to meet and exceed revenue goals and objectives.  

 

 Essential Functions

Supervise and provide day-to-day leadership, coaching, mentoring and feedback to sales personnel to support talent development and ensure DocMagic sales goals are met, control expenses and adhere to established department budget. 

Ensure that every sales team member is trained and qualified to effectively sell every DocMagic product and service, and is regularly re-evaluated and graded based upon agreed metrics.

Ensure all metrics are adhered to (i.e. calls, demos, etc.) and all communications, opportunities, leads, status updates, etc. are properly undated/reflected within Salesforce. 

Effectively manage the sales funnel and determine if additional leads are required to meet DocMagic sales goals. 

Work to establish annual and semi-annual sales goals. Consistently monitor, review and report performance relative to established sales goals.  

Oversee new account acquisitions and manage all sales efforts to drive growth and meet or exceed established DocMagic sales goals.  

Retain a diverse team of top-notch sales talent to infuse original thinking, creativity, innovation, analytical and execution skills into the company and specifically, the sales process. 

Participate in sales calls, demos, etc. with staff to ensure that sales personnel are properly presenting DocMagic products and services, executing established training knowledge, and meeting the customer's needs. 

Work with Sr. Marketing Manager to gage effectiveness of digital marketing, print, and convention/conference/tradeshow effectiveness. Track sponsorship effectiveness, related expenses, and provide feedback relative to lead generation efforts.  

At all times be an advocate of the company and inspire and lead Sales and other departments to adhere to the company's mission and promote a positive culture.  

Continue to provide weekly/monthly and other sales reports to CEO

Because this position involves the managing a group of individuals in the Torrance office, must be in the Torrance office at least 2 weeks/month

Responsible for working with Controller and CEO and assuring sales commission plans are in place and that all calculations are accurate

 

 

Other Skills 

Works as a team player and builds strong working relationships by collaborating with peers, and those across the company. 

Works in a positive, friendly manner at all times and inspires the company’s culture.

Must be well-organized, extremely detail-oriented and willing to take ownership of responsibilities.

Completes assignment on time or advises in advance of delays.

Excellent time management, organizational and communication skills.

Exercises sound judgment and decision-making skills. 

Works well under time limits, handles multiple tasks concurrently and prioritizes responsibilities.

Strong problem-solving skills with ability to identify and correct situation. 

Takes risks to innovate and create better solutions for the job, department and the company. 

 

Other Duties 

In addition to performing the essential functions of the job this position may require other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice. 

Required Qualifications

BA/BS degree in business administration or related field

5 years management and supervisory experience.

2 years experience with Salesforce or similar platform.

2 years using strong problem-solving, time management and analytical skills.

2 years experience working with Excel, Word, Powerpoint, Outlook.

2 years Mortgage industry experience and knowledge preferred.

Frequent travel 


Senior Unity Developer

Summary:
We are seeking a full-time, in-house Senior Unity developer to help us build high performance Unity based applications using existing standards, conventions, and an existing product architecture for our educational games.

Responsibilities:
• Develop features and functionality within the Age of Learning Unity platform for deployment to Android and iOS targets
• Identify, design, and develop new features and components requested by the business team
• Review and provide specs for supporting documentation of the Age of Learning Unity platform
• Participate in team cross-training and mentoring of junior developers
• Integrate Unity Code written by team members into project codebases to create a fully realized set of features and functionality
• Coordinate with your team to define development timeframes, dependencies, and areas of risk to be considered in project planning
• Collaborate with UI/UX team members to ensure layouts, animations, and graphical assets are efficiently integrated into application features while preserving artistic integrity and performance
• Perform other related duties and special projects as assigned

Required Qualifications:
• 5+ years experience building software with Unity (games or apps), ideally that are consumer facing and content driven
• Solid understanding of the full software development life cycle
• Ability to write documented, unit-testable C# code that is compliant with our company coding conventions and standards
• Strong attention to detail, rigorous in self-testing code and delivering high-quality work
• Capable of translating business requirements, wireframes, and more into application architecture as an analytical thinker
• A high level of motivation as a self-starter

Preferred Qualifications:
• BS/MS degree in Computer Science, Engineering or a related subject
• Experience working in Unity 2018.x
• Mobile development experience (iOS and/or Android)
• .NET, C# programming experience


EmberJS Developer

SimplePractice is the future of practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices. We’ve built the highest-rated practice management software and we’re on track to become the most-used product in our industry.
We are looking for a senior front-end developer to help us roll-out the multitude of features and UI improvements we have planned.
We work in a pretty standard Ruby on Rails/EmberJS stack with some legacy parts in jQuery/Backbone parts. We’re looking for someone who understands their way around a single page app, and has a passion for great design.

WHAT YOU’LL DO DAY-TO-DAY

Work with the product, design and and engineering team on product development
Work on the frontend to develop new features from start to finish, including design of architecture, coding, and testing
Tackle a wide variety of improvements and technical challenges throughout the stack and contribute daily to all parts of our code base

THE IDEAL CANDIDATE
Has 5+ years of work experience
Is resourceful and a fast learner
Presentation-layer web development experience, including HTML5, CSS3, Javascript
Expertise in modern JavaScript Frameworks namely, Ember.js and React.js
Portfolio of previous work or side projects
Is delighted by good design and brings that taste to the front-end work.
Experience with multi device (responsive/adaptive) development
Experience working with engineering & product teams
Excited to be working in a fast-paced environment with a talented team


Senior Full Stack Ruby on Rails Engineer

 

Senior Full-Stack Engineer - Los Angeles

  • Engineering
  • West Los Angeles, Los Angeles, CA, USA

 

SimplePractice is the future of practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices. We’ve built the highest-rated practice management software and we’re on track to become the most-used product in our industry.

We are looking for a senior full-stack engineer with expert knowledge in Ruby on Rails and either EmberJS or ReactJS to help us roll-out the multitude of features and service improvements we have planned.

About You

  • You are a passionate, talented engineer, willing to push the limits of existing technology and create the best possible user experience
  • Work on the front-end and backend to develop new features from start to finish, including design of architecture, coding, and testing
  • You are delighted by good design and bring that taste to your front-end work
  • You love building products that help thousands of customers in their day to day life

What You'll Do Day-to-Day

  • Building out the next generation practice management platform
  • Collaborating with our Product team to help understand customer needs, troubleshoot potential problems and define upcoming features
  • Write clean, efficient well-tested code that improves our code base in meaningful ways
  • Help diagnose problems and architecting solutions

 

Our Ideal Candidate

  • Has 5+ years experience with Ruby on Rails development
  • Solid experience in at least one modern JavaScript Framework specifically Ember.js or React.js and the ecosystem around those frameworks
  • Designed and implemented large, scalable web applications and have an appreciation for clean, elegant and simple code
  • Experience taking Rails apps from idea to shipped to production
  • Understands the value and nuances of Test Driven Development
  • Solid communication & collaboration skills
  • Comfortable working with remote teams, using Pivotaltracker/Github/Slack/Hangouts to collaborate

Bonus Points

  • Solid understanding of web application security and best practices
  • Working knowledge of managing MySQL/Postgres/Redis/NGINX
  • Confident working with production environments to help troubleshoot problems
  • Experience with Linux, preferable CentOS/RHEL
  • Infrastructure management via Chef
  • Experience with compliance standards PCI/HIPAA

About SimplePractice

We build software that helps health & wellness professionals run their private practice. We’ve helped thousands of professionals by offering intuitive, user-centric software that’s totally focused on running a business and helping patients. That’s all our customers care about so that’s all we care about. We know this because we value relationships and constantly speaking with customers is the only way to deliver a great product.

Let’s talk- it’s in our DNA!

California Job Applicant Privacy Notice

 

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”).

Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:

  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).

For more information about our privacy practices, please visit our Privacy Policy or contact us at privacy@simplepractice.com.

 

 


Sr. QA Engineer

The Sr QA Engineer (Automation)is responsible for designing and implementing the testing framework for ICANN's Technical Service project(s). The Tester will understand the dependency of each component and the interaction with other systems and can translate that into realistic (automated) test scenarios that run 24/7 on the continuous integration platform. The status of the testing should be available at all times. The Tester will provide the final sign-off on the release package and propose new testing technologies and test approaches in compliance with ICANN's best practices, policies, and procedures.

As a Sr QA Engineer (Automation), you will deliver testing initiatives that guarantee the availability and stability of systems output. You will be responsible to develop and maintain the framework in such a way that it's scalable. Align that framework with other product units to share and learn.

The Sr QA Engineer (Automation) will work with other staff (mainly Engineering & IT Development and IT Infrastructure). The role also includes interacting with business program managers and delivery managers to better understand and develop requirements and to communicate deliverables and design considerations.

Key Responsibilities:

  • Experience in complete software testing activities such as designing, writing, testing, and documenting software test cases and automated scripts in languages (JAVA) and environments appropriate to development projects.
  • Define, implement and maintain test plans, test specifications and test suites.
  • Develop and implement hands-on automation frameworks across technologies
  • Deliver testing initiatives that guarantee availability and stability of systems outputs 24/7
  • Develop and maintain the testing framework for scalability
  • Write backend integration and application programming interface (API) tests
  • Perform Load, stress, performance and back end testing
  • Utilized integration tools, network vulnerabilities, and penetration testing tools
  • Ensure that the services are operational before release for user testing or general availability
  • Provide the final sign-off of the release package and propose new testing technologies and test approaches in compliance with best practices, policies and procedures.
  • Participate in architecture and design reviews of complex solutions in cross-team engineering efforts.
  • Contribute hands-on on automation frameworks across technologies (Web: Selenium Webdriver, Web Services: REST, SOAP)
  • Liaise with network administrators, systems analysts, and other software engineers to resolve any defects in products or company systems.
  • Perform manual or automated for functional, system, integration, security testing for the application is required.
  • Analyze and debug the Domain name industry applications in test environments (i.e. DNS, RDDS, RDAP, EPP, Registry-Registrar model, etc.)

Required Knowledge, Skills, and Abilities (KSAs):

  • Experience with DNS, RDDS, RDAP, EPP, Registry-Registrar model or Domain names industry
  • Integration development experience with any of the integration tools such as Spring Integration, Apache
  • Experience developing high-quality Java code
  • Proficiency with software architecture, modular and object-oriented design
  • Proficiency with Linux/Unix
  • Working knowledge of WebService API Integration (RESTful, etc.)
  • Solid understanding of file structures (XML, ISON, flat file, etc.)
  • General knowledge of communication protocols (FTP, HTTP, HTTPS, etc.)
  • Must be a team-oriented person with excellent analytical and critical skills
  • Experience with agile / scrum management tools (JIRA preferable)
  • Able to work from the office, and able to travel up to 10%
  • Good fundamental and hands-on knowledge of relational database design and operation
  • Experience using testing frameworks for automation like TestNG, Junit
  • Proven experience of general knowledge of Testing activities and approaches

Education and Experience Requirements

  • BS or MS in Computer Science, EE or related field.
  • Extensive programming background in JAVA.
  • Must have integration development experience having worked with any of the integration tools such as Spring Integration, Apache, Linux/Unix.
  • Familiarity with common network vulnerability/penetration testing tools including, but not limited to, BURP, vulnerability scanners, Kali Linux, and OWASP Zap. (is a plus)
  • Experience with a relational database system (e.g. Oracle, MS-SQL Server, MySQL)
  • 7+ years of relevant QA experience.
  • 3+ years of automated test experience using Selenium.
  • 3+ years of back-end testing using Linux/Unix
  • 2+ years of load/performance testing using Apache JMeter
  • 2+ years of JUnit test framework
  • 2+ years of hands-on Agile experience.
  • Must have knowledge of DNS, RDDS, RDAP, EPP, Registry-Registrar model or Domain names industry

Nodejs Engineer

Raya Software Engineer (Backend): - proficient at node JS or demonstrated ability to adapt to new languages quickly. Is a new graduate who loves to code or has 2+ years building software. This role can scale based on your experience and skill level. This person will join a backend team at the very early stages of the company (as the 5th server engineer) and will have all the excitement and accountability that comes from joining a fast growing, well funded, Los Angeles startup (we think it's the best opportunity in LA - check our why us page). Our team is made up of the founder and ios lead of Flipagram, the third designer at Facebook and the PM who launched the Like button, and one of the first six engineers at Venmo. We prioritize learning and teamwork and love giving people the opportunity to champion big challenges and grow into better versions of themselves. A great candidate is excited to support the client team's initiatives in messaging, connecting, and local based maps initiatives. They are diligent and design software architecture in a scalable manner. Finally, They believe in Raya’s vision, which is to enrich lives by fostering relationships through quality, in person interactions.